Refund policy

Spencer's gladly accepts returns for store credit (NO REFUNDS) for merchandise purchased online. We will accept your return of unworn, unwashed, unaltered merchandise. Returns must be postmarked with 14 days of the date you received your shipment. A RECEIPT MUST BE PRESENT. The customer will be issued an online credit cost for the amount of your returned items. Original shipping costs will not be refunded on returns. Return shipping on exchanges is the responsibility of the customer. STORE CREDIT NEVER EXPIRES. Items that smell of cigarette smoke, laundry detergent or have visible wear from being worn will not be accepted. These items can be shiped back to the customer at their expense. NO EXCEPTIONS. ALL SALE ITEMS AND BASICS (CAMISOLES, LEGGINGS, ETC.) ARE FINAL SALE.

If you have any questions, call 605-332-3312 or please send an email to sue@SpencerFurnitureandFloors.com